Your rights (GDPR/LGPD)

1. Your rights

• Access: find out what data we hold about you and get a copy.
• Rectification: correct wrong or incomplete data (you can change most of it yourself in the dashboard).
• Erasure: delete your account and data (the "right to be forgotten").
• Restriction: ask us to stop using certain data while an issue is resolved.
• Objection: object to processing based on legitimate interest, such as stats.
• In Brazil (LGPD, art. 18), also: confirmation that we process your data, anonymization or blocking of unnecessary data, information about who we share it with and review of automated decisions.

2. Do it yourself in the dashboard

• Correct your data: Dashboard › Profile and Dashboard › Account.
• Delete your account: Dashboard › Account › "Delete my account". It is immediate and permanent: your page, links, images and stats are deleted.
• Disconnect Google, Discord or Twitch: Dashboard › Account.

3. By email

For any other request, write to [email protected] from your account email (so we can confirm it is you). We reply as quickly as possible: within 15 days for LGPD requests and within 1 month for GDPR requests (a period that may be extended for complex cases, with notice). It is free.

4. Complaining to an authority

If you think we have not handled your data properly, you can complain to:

• in Portugal, the CNPD – Comissão Nacional de Proteção de Dados (www.cnpd.pt);
• in Brazil, the ANPD – Autoridade Nacional de Proteção de Dados (www.gov.br/anpd);
• or the data protection authority in your country.

But please talk to us first: we can almost always sort it out faster.